FAQ/Store Policies

Do you accept orders placed outside of the US?

Absolutely! Worldwide shipping available. $5.50 per order - special limited time Holiday shipping rate!

Where does this store ship from?

Your handcrafted creations will ship within 24 hours of your order via USPS from Brooklyn, NY. Free gift packaging is available. Orders to the US & Canada ship priority mail all other locations will ship via standard International.

What is this store's return and exchange policy?

You may return your unused items for a full refund within 7 days of purchase.

How long will it take to receive my order?

Once shipped local orders (US/Canada) take anywhere from 2 to 7 business days. International locations can take up to 20 days depending on the efficiency of your local postal service.

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

If you have any questions click on the contact link at bottom of the page.

Thank you for shopping at The Accessory Lady!